3rd Party: Delay in log delivery in customer's external log due to an issue with our external logging services

Incident Report for Fivetran

Resolved

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.

Incident Summary

Description:
We identified an issue with our external logging services which resulted in delay in log delivery in customer's external log.

Timeline:
This issue began on 2026-04-07 at 07:50 UTC and was resolved on 2026-04-07 at 10:00 UTC.

Cause:
An outage in the external logging API caused a buildup of log messages in our internal queue, impacting external logging services.

Resolution:
This issue has been resolved on the third-party end and our instances are returned to normal.

Posted Apr 07, 2026 - 04:30 UTC