Fivetran: Multiple connection syncs and transformations are delayed

Incident Report for Fivetran

Resolved

This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connectors are syncing successfully.

Incident Summary
Description:
We identified an issue that caused delays in connection syncs and transformations. During this time, new syncs in AWS and Azure were delayed, while ongoing syncs continued to run normally. In the GCP regions, ongoing syncs failed, and new syncs were delayed.

Timeline:
This issue began on March 15, 2026, at 6:20 UTC and was resolved on March 15, 2026, at 11 UTC.

Cause:
A recent infrastructure change caused the issue.

Resolution:
A fix was implemented to address the infrastructure issue, after which instance rates returned to normal, and affected connectors resumed syncing successfully.
Posted Mar 15, 2026 - 12:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2026 - 09:56 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 15, 2026 - 09:00 UTC

Identified

We have identified an issue where multiple connection syncs and transformations are delayed.
Posted Mar 15, 2026 - 07:35 UTC
This incident affected: Systems (Transformations, General Services).