3rd Party: Possible sync interruptions from GCP outage
Incident
Report for Fivetran
Resolved
All services have recovered and syncs are completing.
Monitoring
All Fivetran services have fully recovered, syncs are running and completing successfully.
We are continuing to monitor syncs before resolving this incident.
We are continuing to monitor syncs before resolving this incident.
Update
We are starting to see a recovery across all Fivetran services.
We expect to see some syncs fail for a short period of time before getting rescheduled and succeeding.
Engineering continues to monitor the recovery and will provide a further update at 2pm PST.
We expect to see some syncs fail for a short period of time before getting rescheduled and succeeding.
Engineering continues to monitor the recovery and will provide a further update at 2pm PST.
Update
The Google Cloud Platform (GCP) outage is continuing to affect some syncs resulting in syncs not scheduling on time and failed syncs. This affects all Fivetran processing regions because we use GCP-hosted vendors and services for all Fivetran processing regions.
See https://status.cloud.google.com/ for more information on the GCP outage.
See https://status.cloud.google.com/ for more information on the GCP outage.
Identified
We have identified that the current Google Cloud Platform outage is affecting some syncs, which are failing and getting rescheduled. We are working with Google to address this issue as quickly as possible.
The Fivetran dashboard is still accessible.
ETA: An ETA is not yet available; however, we will provide an update at 1pm PST.
The Fivetran dashboard is still accessible.
ETA: An ETA is not yet available; however, we will provide an update at 1pm PST.
Investigating
We've observed some sync failures since around 6 PM UTC due to a current Google outage: https://status.cloud.google.com/
Our engineering team is currently investigating the impact.
Our engineering team is currently investigating the impact.
This incident affected: Systems (General Services).