Fivetran: Syncs are running out of schedule for multiple lite connectors

Incident Report for Fivetran

Resolved

We have resolved this incident.

Posted Sep 07, 2024 - 02:22 UTC

Monitoring

We have reverted changes, and we are monitoring lite connectors

Posted Sep 06, 2024 - 23:42 UTC

Identified

Due to a recent code change, the connector could not send the correct event, so it retried syncing after 1 hour. Based on predefined logic, the connector retried syncing 4 times.

Posted Sep 06, 2024 - 22:39 UTC

Monitoring

We are monitoring syncs for all the lite connectors.

Posted Sep 06, 2024 - 20:45 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Sep 06, 2024 - 19:32 UTC

This incident affected: Systems (Transformations).