Fivetran: Few Workday HCM connectors are failing with an error - Error deserializing response XML

Incident Report for Fivetran

Resolved

The fix has returned all affected connectors to their normal functionality and the incident has been resolved.

Posted Feb 26, 2025 - 21:27 UTC

Update

We have applied a boolean deserializer, which has allowed the syncs to complete successfully. We will continue to monitor all affected connectors until they resume their normal sync functionality.

Posted Feb 26, 2025 - 18:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 26, 2025 - 14:22 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Feb 26, 2025 - 11:52 UTC

This incident affected: Human Resources connectors (Workday HCM).