3rd Party: ADP Workforce Connectors Failing Due to Maintenance
Incident
Report for Fivetran
Resolved
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue for ADP Workforce connectors, which resulted in syncs failing with sync errors.
Timeline:
This issue began on August 24, 2025, at 02:06 UTC and was resolved on August 25, 2025, at 10:30 UTC .
Cause: ADP Workforce Connectors Failing Due to Maintenance
https://sorry.adp.com/new_dnp/
Resolution:
The hotfix has been applied to automatically reschedule syncs. As of 2025-08-25 10:30 UTC, we confirm the api is working fine and syncs are passing.
Incident Summary
Description:
We identified an issue for ADP Workforce connectors, which resulted in syncs failing with sync errors.
Timeline:
This issue began on August 24, 2025, at 02:06 UTC and was resolved on August 25, 2025, at 10:30 UTC .
Cause: ADP Workforce Connectors Failing Due to Maintenance
https://sorry.adp.com/new_dnp/
Resolution:
The hotfix has been applied to automatically reschedule syncs. As of 2025-08-25 10:30 UTC, we confirm the api is working fine and syncs are passing.
Monitoring
The hotfix has been applied to automatically reschedule syncs until the source system is back up.
Identified
Multiple ADP Workforce connectors are failing with 404, 501, and 503 errors, likely due to ongoing ADP maintenance. The ADP maintenance page confirms downtime but provides no ETA for restoration. Last time, we saw a similar issue, where their system was down for approximately 6 hours.
ADP Status Page: https://sorry.adp.com/new_dnp/
ADP Status Page: https://sorry.adp.com/new_dnp/
This incident affected: Human Resources connectors (ADP Workforce Now).