Fivetran: Few Pipedrive connections are failing with the Null exception.

Incident Report for Fivetran

Resolved

Description:

We identified an issue affecting the Pipedrive connection, which resulted in syncs failing with Null exception: Cannot invoke "java.time.temporal.Temporal.until(java.time.temporal.Temporal, java.time.temporal.TemporalUnit)" because "startInclusive" is null

Timeline:
This issue began on March 31, 2026 at 11:06 UTC and was resolved on March 31, 2026 at 16:20 UTC.

Cause:
A configuration issue impacted existing connections.

Resolution:
Applied a fix to improve handling and prevent the issue.

Posted Mar 31, 2026 - 16:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 31, 2026 - 16:15 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Mar 31, 2026 - 15:40 UTC

This incident affected: Sales connectors (Pipedrive).