3rd Party: Anaplan connection syncs failing with 522 errors
Incident
Report for Fivetran
Resolved
This incident has been resolved.
Incident Summary
Description:
Anaplan connection syncs were failing with 522 errors due to an outage on the Anaplan service.
Timeline:
The issue began on 15 Oct at 11:12 AM UTC and was resolved at 05:41 PM UTC.
Cause:
The failures occurred due to a service outage on the Anaplan platform.
Resolution:
The Anaplan team has resolved the outage and restored the service. Following this, the connections were automatically restored, and subsequent sync jobs are now completing successfully.
Incident Summary
Description:
Anaplan connection syncs were failing with 522 errors due to an outage on the Anaplan service.
Timeline:
The issue began on 15 Oct at 11:12 AM UTC and was resolved at 05:41 PM UTC.
Cause:
The failures occurred due to a service outage on the Anaplan platform.
Resolution:
The Anaplan team has resolved the outage and restored the service. Following this, the connections were automatically restored, and subsequent sync jobs are now completing successfully.
Monitoring
The Anaplan source has confirmed that service has now been restored, and we are monitoring the results.
Update
Anaplan team is actively working on a resolution. We are monitoring the situation and will provide updates as more information becomes available.
Identified
This is due to a confirmed outage with Anaplan.
Official Anaplan Status: https://status.anaplan.com/
Official Anaplan Status: https://status.anaplan.com/
This incident affected: Finance connectors (Anaplan).