3rd Party: QuickBooks connectors are failing with deserialisation issue due to change in API response from QuickBooks side

Incident Report for Fivetran

Resolved

This incident has been resolved. We have implemented a fallback logic to handle the deserialisation issue to fix it.
Posted Oct 10, 2024 - 08:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 10, 2024 - 08:50 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 10, 2024 - 08:43 UTC

Identified

The issue has been identified and we are working to resolve it.
Posted Oct 10, 2024 - 06:25 UTC
This incident affected: Finance connectors (QuickBooks).