Syncs delayed in AWS us-west-2 region

Incident Report for Fivetran

Resolved

Description:
Connectors experienced delays in the AWS us-west-2 region.

Timeline:
This issue began on August 21st at 24:00 UTC and was resolved on August 25th at 24:00 UTC.

Cause:
Connector scheduling was delayed due to infrastructure processes becoming stuck and exhausting available resources.

Resolution:
We increased resource capacity in the region, which resolved the issue. Syncs are now running as expected without delays.
Posted Aug 20, 2025 - 23:00 UTC