Resolved -
This incident has been resolved.
Nov 16, 08:50 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 16, 07:46 UTC
Update -
A recent code change caused an increased number of API calls to the source that has impacted the sync performance. We are working on reverting the changes to fix the issue.
Nov 16, 06:03 UTC
Update -
We have identified an issue with our Recurly connectors where syncs are currently experiencing sync delays due to API Rate limit issues. We will continue to investigate and provide additional updates.
Nov 15, 23:55 UTC
Identified -
The issue has been identified and we are working to resolve it.
Nov 15, 23:45 UTC